Privacy Policy

This Privacy Policy explains how Matt Chong (me) collects, uses, stores and discloses personal information through mattxchong.com. It applies to all visitors, subscribers and customers.

This policy is written in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

I collect the following personal information:

• Email address — when you subscribe to my mailing list or download a free resource.
• Purchase information — your name, email and transaction details when you purchase a product. This is processed by Gumroad. I receive a record of your purchase but do not store payment details.
• Usage data — if analytics tools are active, anonymised data about page visits may be collected. This does not identify you personally.

I do not knowingly collect personal information from individuals under the age of 18.

I use personal information to:

• Deliver the free resource or product you requested.
• Send you automation tips and updates if you have subscribed. You can unsubscribe at any time.
• Respond to support requests and enquiries.
• Process refunds where applicable.
• Understand how visitors use this site and improve it.

I will not use your personal information for any purpose unrelated to the above without your consent.

Email addresses are stored in an email service provider. I take reasonable steps to protect personal information from misuse, loss and unauthorised access.

Purchase records are stored by Gumroad in accordance with their own data retention and security practices. I do not store credit card or payment details.

I do not sell, rent or trade your personal information to third parties. I share personal information only with the following service providers:

• Gumroad — payment processing and product delivery.
• Email service provider — for sending newsletters and delivering free resources.

This site may use cookies to improve your experience and understand how the site is used. You can disable cookies in your browser settings. I do not use cookies for advertising targeting or behavioural tracking.

Under the Australian Privacy Act 1988, you have the right to:

• Request access to the personal information I hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to any legal obligations to retain it.
• Withdraw consent to receive marketing emails at any time by clicking the unsubscribe link.

To exercise any of these rights, contact me using the details in your Gumroad order confirmation.

This site contains links to third-party websites. I am not responsible for the privacy practices of those sites. I encourage you to read their privacy policies before providing any personal information.

I may update this privacy policy from time to time. The current version will always be available on this page with the date of last update.

If you have questions about this policy or how I handle your personal information, contact me using the email address in your Gumroad order confirmation.

If you are not satisfied with my response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.